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AI consulting · Focus 03

AI agents

AI agents take on tasks independently and communicate in natural language while doing so. Together with you we develop specific agents that run on a server dedicated to your company — closely tailored to your organization, secure and compliant with data protection law.

01Introduction

AI agents take on tasks independently and communicate in natural language while doing so.

Together with you we develop specific agents based on OpenClaw or Hermes agents. The agents run on a server dedicated to your company and are therefore closely tailored to that organization.

The result is assistants that reliably take on recurring tasks, make internal knowledge available and fit seamlessly into your existing communication channels and systems.

Your own
server
Operated under your control — the data stays with you
Natural
language
Communication via messaging, e-mail, telephone & your own software
Yours to
continue
Training for your team on request

02What the agents can do

The following fields of application are suggestions to choose from — we tailor the scope of each agent to your concrete needs.

Customer communicationAnswering enquiries, pre-qualifying them and routing them to the right place.
Internal knowledgeAnswering staff questions from your own documents and knowledge sources.
Research & preparationResearching information and presenting it in an understandable form.
Appointment & calendar coordinationArranging appointments and maintaining calendars.
Data queries & updatesQuerying and updating data in connected systems — for example ERP or merchandise management.
Reports & summariesProducing reports and summaries automatically.
Initiating & tracking workflowsTriggering and accompanying orders, approvals and notifications.
Event monitoringMonitoring events and thresholds and reporting them actively.
E-mail triageClassifying e-mails and answering recurring matters directly.

03Communicating with the agents

Your agents are reachable through the channels that suit your workflows:

  • Messaging services
  • E-mail
  • Telephone and voice messages
  • Integration into your own software, for example:
    • into a website for customer communication
    • into a staff app for sharing knowledge
    • into production-related apps that connect the agent to the ERP system, for instance
Diagram: an AI agent on a customer-specific server, connected on the left to communication channels (messaging, website chat, staff app) and on the right to internal systems (ERP system, knowledge base, internal tools)
Fig. 1 — Diagram of an agent with its communication channels and system connections.

04Security and data protection

  • Particular emphasis on cyber security and data protection
  • Operated on a server dedicated to your company — the data stays under your control
  • Security and data protection requirements are considered from the outset

05How we proceed

  1. Setting up & developing togetherWe set up the agents together with you and develop them on the basis of OpenClaw or Hermes agents.
  2. Connecting channels & systemsWe connect the agents to the communication channels and systems you want.
  3. On request: trainingOn request we train your team so that you can develop the agents further with your own staff.

06An example from practice

We will add a concrete example from practice here as soon as we are permitted to name it. It will then show how a tailored agent works in a company's everyday operations.

Fig. 2 — An AI agent in use: communication and system integration in everyday work. (Placeholder)

“Visual anchor — for example a client quotation or a measured reduction in workload.”

Placeholder — follows with the practical example

07Frequently asked questions

Where do the agents run?

On a server dedicated to your company, under your control.

How do people communicate with them?

Via messaging, e-mail, telephone and voice messages, or integrated into your own software.

Can we develop the agents further ourselves?

Yes — on request we train your team accordingly.

What about data protection and security?

Both have high priority and are built into the solution from the start.

08Who it is for

Suitable for companies that want to automate recurring tasks and make knowledge more readily available.

The benefit: tailored agents on your own server — secure and compliant with data protection law, flexible to connect and yours to develop further.

Let us talk about your use case.

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